Jira Service Management

{"xsrfToken":"2552028dfcad29f76aa8a1aabf4d97833600b5bc_lout","branding":{"id":"20","key":"ajsd","name":"Advanced Issue Sync for Jira Service","portalBaseUrl":"/servicedesk/customer/portal/20"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/96e3a1d2-8ab2-4fc6-9683-5c0ffc9c1436/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNmNlZDU3Zi03ZDU2LTRiNjYtOTQwZi00NzNjNDg5NGM2ZGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk2ZTNhMWQyLThhYjItNGZjNi05NjgzLTVjMGZmYzljMTQzNiI6WyJyZWFkIl19LCJleHAiOjE3MzU1Njk1MTAsIm5iZiI6MTczNTU2ODkxMH0.jDpYituns54JDgqnIVke17F61dBS-N_VR8d3aWTZbVY&client=36ced57f-7d56-4b66-940f-473c4894c6da&mode=fit","logoId":"96e3a1d2-8ab2-4fc6-9683-5c0ffc9c1436","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#01ffcd","bannerMediaApiUrl":"https://api.media.atlassian.com/file/886d8eab-9675-4600-a019-4edd6b1c002e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNmNlZDU3Zi03ZDU2LTRiNjYtOTQwZi00NzNjNDg5NGM2ZGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg4NmQ4ZWFiLTk2NzUtNDYwMC1hMDE5LTRlZGQ2YjFjMDAyZSI6WyJyZWFkIl19LCJleHAiOjE3MzU1Njk1MTAsIm5iZiI6MTczNTU2ODkxMH0.Gq-MwASlc0wZfrbUH4B4X-MOZsX4-DqHu85xKw9-9ZM&client=36ced57f-7d56-4b66-940f-473c4894c6da&height=300&mode=fit","bannerMediaApiFileId":"886d8eab-9675-4600-a019-4edd6b1c002e","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"20","key":"ajsd","projectId":10089,"serviceDeskId":20,"name":"Advanced Issue Sync for Jira Service","description":"Welcome! You can raise a request for Advanced Issue Sync for Jira Service using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/20","onlyPortal":false,"reqTypes":[{"id":"144","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10536,"iconUrl":"https://layr8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[49],"key":""},{"id":"146","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://layr8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[49],"key":""},{"id":"145","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10541,"iconUrl":"https://layr8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[49],"key":""},{"id":"148","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://layr8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[49],"key":""},{"id":"195","name":"Report an incident","descriptionHtml":"","callToAction":"Report an incident","introHtml":"Submit a report for any incidents encountered while using JiraSync.","icon":10520,"iconUrl":"https://layr8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[49],"key":""},{"id":"149","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10535,"iconUrl":"https://layr8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[49],"key":""},{"id":"150","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10539,"iconUrl":"https://layr8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[49],"key":""},{"id":"143","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://layr8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[49],"key":""},{"id":"147","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://layr8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":49,"name":"General"}],"orderMapping":{"49":[195,143,144,145,146,148,149,150]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":20,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AJSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNmNlZDU3Zi03ZDU2LTRiNjYtOTQwZi00NzNjNDg5NGM2ZGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDg5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzU1NzAxMTAsIm5iZiI6MTczNTU2ODkxMH0.QRR4glSLVrCmLguEgybKNrl9BWUNp6AmAgCrgxEU4PI","targetCollection":"upload-project-10089","endpointUrl":"https://api.media.atlassian.com","clientId":"36ced57f-7d56-4b66-940f-473c4894c6da","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://layr8.atlassian.net/wiki","kbLinkDomainURLs":["https://layr8.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=layr8","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2552028dfcad29f76aa8a1aabf4d97833600b5bc_lout","baseUrl":"https://layr8.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://layr8.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"36ced57f-7d56-4b66-940f-473c4894c6da","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"eaef107516694bf0879fce4683dff910","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}